“The most amazing part to me was to see the response from leaders in our industry as they worked together to prioritize the customer requirements that we had developed. They enjoyed the experience and were very thankful to have been given the opportunity to help shape the design of the products we provide them.”
“Our company has traditionally followed the same ‘product development’ method that is used exclusively in our industry. That is to copy the best machine of your competitor and make other improvements as your customers ask for them…. The gains that are made are quickly diminished by competitors who copy the design. The IGC process goal and end product is a product that leaves the competition so far behind and has planned improvements that keep the competition in a ‘playing catch up’ mode.”
“We all learned a lot from the process. Some of us learned how to be more open-minded and consider that there might be a better way than a design that has been in use for 40 years. Some of us had to learn to use past experience with our new ideas so that we did not repeat past mistakes.We all had to grow in some area if not several, and your guidance and the IGC process encouraged and helped that growth.”
“It was a pleasure working with you and I think all the team members had fun, learned a lot and all feel that they contributed much despite their diverse occupational backgrounds.”